Information Systems

Support, troubleshooting and security professionals

Information Systems (commonly known as I.T.) management is essential to every modern business. A professional with proven experience in the fields of Microsoft Windows help and support, Microsoft Office, Lotus, creating small custom applications for each client, knowledge of antivirus systems and entry-level security would be the preferred IT professional fitting the profile below.

Senior Information Systems Specialist

Required Qualifications: Experience in troubleshooting (i.e. resolving problems with software, hardware, configurations, etc.). Experience with one or more technologies such as:

  • PC Tools
  • Extra Personal Client
  • Windows Desktop Operating Systems usage, settings & assistance
  • Symantec Anti-virus, desktop security and internet security
  • Microsoft Office applications usage & support
  • Scripting (VB Script, Perl, PowerShell, and so on)
  • Lotus Notes email – desktop support
  • BlackBerry – handheld device support for email & corporate features

Experience in at least one of the following areas:

  • Providing end-user support (including help desk, if required for assigned task) for various software applications
  • Applications Development for Client Server and Web-based Systems
  • Providing user and desktop support for email system, email client applications, email troubleshooting
  • Providing mobile device support (client-side) for connectivity & set up of corporate features i.e. corporate email
  • Providing support for workstations and peripherals both from a hardware and software standpoint

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